About CCDC

CCDC, which was founded in 2002 in Central Illinois and has been serving Christian County for over 20 years, operates in the affordable housing sector. CCDC strives to eliminate obstacles that residents encounter, enhance the local housing market, and develop habitable, secure, and economical homes for low-income residents.

Challenge

In order to handle the compliance paperwork essential for their operations in the affordable housing industry, CCDC needed a digital form solution that would not only enhance the efficiency of their paperwork processing but also simplify form filling for both managers and residents.

Solution

CCDC turned to GoFormz to digitize their paper forms, enabling residents and managers to complete them remotely using their preferred devices. As a result, the necessary paperwork is prepared in advance by auto-populating form information and providing the appropriate forms for residents to complete ahead of time. Additionally, completed forms are automatically routed to the proper contacts.

Results

• Reduced paperwork processing from 30 minutes for each form to 10 minutes for the entire process, resulting in significant time savings

• Cost savings through the Public Forms feature 

• Leverages Conditional Logic to auto-populate additional forms required for resident form-filling purposes, streamlining data capture demands

• Streamlines communication between residents and managers via Template Events

Forms

• Recertification Form

• Pre-Application Form

• Application Form

• Verification Form

• Inspection Form

To read CCDC’s full customer story and learn more about utilizing the GoFormz platform, check out the entire customer success story by clicking the button below.