Balmain & Co leverages the Public Forms feature and the Procore integration to streamline their post-construction workflow

Challenge: As a result of company growth, Balmain & Co needed a tool to bolster their Balmain & Care program and streamline the management of post-construction services. Prior to implementing their Balmain & Care services, they were faced with challenges surrounding the management of information coming from various sources and delivery methods, resulting in frequent inefficiencies.

Solution: Balmain & Co utilized the GoFormz and Procore integration to support the flow of information into their Balmain & Care program, optimizing their workflow from the initial form submission through to rectification. Online forms provide a simple way for purchasers, residents, and building managers to log customer care claims easily from any device. The information captured within the form seamlessly routes to Procore which can then be reviewed, assigned, and managed efficiently.

Results:

• Seamless movement of data between GoFormz online forms and Procore

• Real-time access to submitted reports

• Increased operational visibility for management

• Improved customer service and communication

To learn more about how Balmain & Co leverages online forms and the Procore integration, click here or the button below. To learn more about our integration with Procore click here.