Customer Story: Lifeline Addiction Services
Based in West Virginia, Lifeline Addiction Specialists help with addiction treatment and behavioral health needs. They offer an “office-based medication-assisted treatment program for adults with opioid dependence” as well as psychiatrists to assist with underlying causes of substance abuse issues.
“It’s a testament to the quality of the product that I don’t have to call GoFormz all the time. It’s one of the software platforms that I interact with regularly that I never have to fix. It just works.”
Challenge
Lifeline Addiction Specialists sought a digital solution to streamline patient scheduling, improve operational visibility, reduce onboarding delays, and keep pace with their competition.
Solution
Lifeline Addiction Specialists turned to GoFormz to digitize their patient intake forms for HIPAA-secure data collection, resulting in seamless online form sharing and accelerated patient onboarding.
Results
Expedites the onboarding process of patients via the Public Forms sharing feature
HIPPA-secure data capture provides security and peace of mind to patients and their families
Collects more complete, accurate data with Required fields
Digital data capture empowers Lifeline Addiction Specialists to more effectively evaluate new patients and efficiently follow up
Click here to read the full Lifeline Addiction Services case study and learn more about HIPAA-secure data capture.
